Cancellation policy

Purchase Options – Cancellation Policy

Order Cancellation

• Orders may be canceled within 24 hours of order confirmation, provided the order has not yet been processed or shipped.
• Once an order has been processed, prepared, or shipped, it cannot be canceled and will be handled according to our Refund & Exchange Policy.

Non-Cancelable Orders

The following orders cannot be canceled once placed:

• Pre-order items
• Sale or discounted items
• Orders purchased using promotional codes

Refunds After Cancellation

• If a cancellation request is approved, refunds will be processed using the original payment method.
• Refund timelines for card payments are subject to the issuing bank’s policies.
• Cash refunds are processed within the stated refund timeline.